Delnisha, a customer service representative for the manufacturer of Marathon brand faucets, receives a large order from a small contractor. Which of the following is the BEST way for Delnisha to begin a message saying the company does not sell directly to end users?
a. This letter informs you that we unfortunately do not sell faucets directly to contractors.
b. I have referred your order to a distributor near you.
c. Thank you very much for your order. Unfortunately, we will not be able to fill it.
d. Our patenting coating process makes Marathon faucets the contractor's choice.
D
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