The criteria for recognition of a liability does not include which of the following?
a. The obligation represents a present obligation.
b. The obligation exists as a result of a past transaction or exchange, called the obligating event.
c. The obligation requires the probable future sacrifice of an economic resource that the firm has little or no discretion to avoid.
d. The obligation has a relevant measurement attribute that the firm can quantify with sufficient reliability.
e. The obligation represents a potential future commitment or intent.
E
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______ is the reduced effort people exert in a group compared to the amount they supply when working independently.
A. Social loafing B. Storming C. Synergy D. Process losses
Which of the following is a provision of Section 8(a) of the National Labor Relations Act?
A) prohibits unions from engaging in unfair labor practices that interfere with a union election B) makes it an unfair labor practice for an employer to restrain employees from forming and joining unions C) enables employees to opt out of unions by organizing a decertification election D) permits employees and union officials to engage in union solicitation on company property
Ritz-Carlton HotelsCesar Ritz, the founder of the original Ritz-Carlton, Boston, was known as the "king of hoteliers and the hotelier to kings." Today, there are more than 70 Ritz-Carlton hotels spanning 24 countries with 38,000 employees. These are not typical employees, though. They are described as "Ladies and Gentlemen serving Ladies and Gentlemen." Each employee participates in an intensive orientation program and recertification programs throughout their careers with the company, and many are allowed $2,000 to fix a guest's problem on the spot without managerial approval. So renowned is the Ritz way of doing business that the company offers a Leadership Center for executives and managers of other companies to learn and implement the Ritz way of customer service. It
doesn't stop with employees, though. Ritz-Carlton hotels recently launched "Give Back Getaways" in 2008 that allow guests to volunteer in locales where they are vacationing. The hotel also offers "Vow to Help Others" which is a program that donates a portion of a wedding couple's reception costs to those in need. The chief operating officer's words sum up Ritz-Carlton's philosophy best when he stated, "If we really do our job, we really don't need sales anymore. Satisfied guests are your advertising."Refer to Ritz-Carlton Hotels. Customer-oriented personnel, effective training programs, employees with authority to make decisions and solve problems, and teamwork all work together at Ritz-Carlton to implement which type of strategy? A. relationship marketing B. social marketing C. internal marketing D. external marketing E. empowered marketing
Acceptance of an offer must be unequivocal or ______
a. final b. written c. unwritten d. equivocal e. none of the other choices are correct