A family of a critically injured patient is about to make their first bedside visit. Which statement, made by the nurse, is the most helpful in this situation?
1. "If you have any questions while you are at the bedside, just ask."
2. "You will need to speak slower and in a softer voice while at the bedside."
3. "Do not touch anything in the room."
4. "His face is swollen and he has a lot of equipment around him."
Answer: 4
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