After saying hello and indicating there was an important decision to be made, James described options and shared his thoughts on the best course of action. James's description of options and his preference represents the __________ stage of conversation.

A. feedforward
B. business
C. opening
D. feedback


Answer: B

Communication & Mass Media

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Decreasing eye gaze, positioning one's body toward an exit, glancing at a watch, and placing one's hands on top of the thighs if seated illustrate

a. communication style. b. conversational style. c. leave-taking cues. d. the cooperative principle. e. communication apprehension.

Communication & Mass Media

Being careful not to mislead media consumers or sources reflects ______.

A. honesty B. diversity C. compassion D. humanity

Communication & Mass Media

Members with low levels of communication apprehension may appear more confident

True False

Communication & Mass Media

The first step in the reflective-thinking method for discussion in problem-solving groups is to ________.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media