Narrative 11-2 Solve the following problems using either Tables 11-1 or 11-2 from your text. When necessary, create new table factors. (Round new table factors to five decimal places, round dollars to the nearest cent and percents to the nearest
hundredth of a percent) Refer to Narrative 11-2. Andre Harper invested $25,000 at 12% interest compounded quarterly for 21 months. What amount of compound interest did he earn?
$5,746.75
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Which of the following is the most appropriate apology when writing a negative news message?
A) "I am sorry you had a problem with this product, and please know this issue will never happen again." B) "If this issue has created any problems for you, we are sorry." C) "I am sorry to hear of your difficulties with this product." D) "I am sorry to hear of your difficulties, as we sell millions of these products a year and no one else has expressed any concern with them." E) "I am sorry if anyone had difficulties with this product."
In considering whether to select more than one customer segment as a target market, a company would be LEAST likely to consider which of the following?
A) its ability to meet the requirements of the customers B) whether each segment has critical mass C) the overall cost of meeting customer requirements D) whether the segments share core similarities of attitude, behavior, and economics E) the potential profitability of serving different customer groups
What were the two main styles of leadership behavior that the University of Michigan study developed?
a. Job-centered and employee-centered b. Employee-centered and performance-centered c. Job-centered and human resource-centered d. Employee-centered and product-centered
The price of one country's currency in terms of another country's currency is referred to as
A. the value fluctuation rate. B. the currency fluctuation rate. C. the value exchange rate. D. the currency expectation rate. E. the currency exchange rate.