Which of the following accounts will be included in a post-closing trial balance?
A) Accumulated Depreciation—Building
B) Rent Expense
C) Interest Expense
D) Service Revenue
Ans: A) Accumulated Depreciation—Building
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One of Joelle's challenges when coaching salespeople in listening skills is overcoming the misperception that salespeople need to be better at talking than at listening so that they can persuade customers to buy
Which of the following statements best identifies the benefits of listening? A) Customers reject salespeople who do not display signs of active listening, like nodding the head and making encouraging sounds. B) Customers are dubious of the signs of active listening, but are put off even more by a salesperson who does nothing but talk. C) Salespeople should develop listening skills as part of an overall plan of personal development, and use visualization to help solidify their listening skills. D) Salespeople who are good listeners develop better rapport with customers so they can more easily persuade them to buy. E) Salespeople who are good listeners understand customer needs better to present a product configuration that solves customer problems.
In the context of the several criteria based on which supply chain managers choose an appropriate mode of transportation, _____ is the ability of a carrier to provide the appropriate equipment and conditions for moving specific kinds of goods,
such as those that must be transported in a controlled environment. a. traceability b. accessibility c. capability d. reliability
In data gathering, despite various warnings, unfortunately, ______ often trumps accurate data and careful diagnosis.
a. speed b. consistency c. bias d. diligence
Companies usually sponsor on-the-job training to improve employee skills. _________________________
Answer the following statement true (T) or false (F)