Two staff nurses were considered for promotion. The promotion was announced by a memo on the
unit bulletin board.
When the nurse who was not promoted first read the memo and learned that the
other nurse had received the promotion, she left the room in tears. This behavior is an example of
a. conversion.
b. regression.
c. introjection.
d. rationalization.
ANS: B
Crying is a regressive behavior. The ego returned to an earlier, comforting, and less mature way of
behaving in the face of disappointment. Option B: Conversion involves the unconscious
transformation of anxiety into a physical symptom. Option C: Introjection involves intense,
unconscious identification with another person. Option D: Rationalization involves the unconscious
process of developing acceptable explanations to justify unacceptable ideas, actions, or feelings.
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