Two questions that every supervisor should ask each day are
a. What can you contribute? and How can I help you?
b. What are your goals? and Do you like your job?
c. Are you happy? and What can I do to help?
d. How do you feel? and What do you need?
d
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Answer the following statements true (T) or false (F)
1.Feedback is information provided by the receiver that verifies that a message was transmitted successfully. 2.Paraphrasing is the process of restating a message back to the original sender in the receiver’s own words. 3.Job satisfaction questionnaires should always be anonymous to get employees to tell the truth. 4.The National Labor Relations Act of 1935 (NLRA—Wagner Act) was passed to significantly limit the potential for railroad strikes to affect interstate commerce; it was later expanded to include airlines. 5.The Labor Management Relations Act of 1947 (LMRA—Taft-Hartley Act) was passed to offset some of the imbalance of power given to labor by previous laws and included a list of unfair practices by unions.
According to Abraham Maslow, the desire to contribute through philanthropic channels is an example of satisfying
a. social needs. b. safety needs. c. self-actualizing needs. d. ego needs.
If a person cannot pay debts when they are due, the person is said to be ____________________
Fill in the blank(s) with correct word
Which of the following characteristics are referred to as representativeness?
I. hesitating to sell stocks at a loss II. basing conclusions on small samples III. underestimating the effects of random chance IV. underestimating the level of risk in an investment A) I and IV only B) II and III only C) I, II and III only D) I, II, III and IV only