Immediacy increases tension and anxiety for both speakers and listeners
Indicate whether the statement is true or false
F
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__________ is a form of communication in which a speaker addresses a relatively large audience
with a relatively continuous discourse, usually in a face-to-face situation. Fill in the blanks with correct word
An ‘impersonal" response is when a speaker
A. conducts a monologue. B. engages in nonverbal behavior that contradicts the verbal. C. responds in incomplete sentences. D. cuts another speaker short.
Which of the following most clearly describes the difference between empathy and sympathy?
a. In empathy you acknowledge feelings; in sympathy you don't. b. In empathy, you feel sorry; in sympathy you don't. c. In empathy, you experience a similar emotional reaction; with sympathy you acknowledge someone's feelings. d. There are no differences—empathy and sympathy are the same thing.
The REPAIR strategy for repairing a relationship begins with ___________
a. reviewing solutions b. recognizing the problem c. risking honesty d. reevaluating the relationship