The following materials standards have been established for a particular product: Standard quantity per unit of output 4.6gramsStandard price$15.05per gramThe following data pertain to operations concerning the product for the last month: Actual materials purchased 3,100gramsActual cost of materials purchased$44,020 Actual materials used in production 2,400gramsActual output 300unitsWhat is the materials quantity variance for the month?
A. $14,484 U
B. $15,351 U
C. $10,535 U
D. $9,940 U
Answer: B
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Joseph Tripodi is Chief Marketing and Commercial Officer of:
A) Gap (United States). B) Levi's (United States). C) L'Oreal (France). D) Coca-Cola (United States). E) SAP AG (Germany).
An oblique strategy differs from a reactive strategy in that an oblique strategy ________
A) requires minimal customer knowledge B) requires minimal competitor knowledge C) involves making a direct attack on a competitor's position D) refers to making competitive moves from an internal perspective with no real market knowledge E) seeks to gain a competitive advantage without direct confrontation
An unhappy guest telling an employee that the employee is not providing the service properly is performing a(n) ______.
a. formal complaint b. improper escalation c. supervisory function d. service evaluation
In a situation in which the customer may not be fully aware of a problem, the salesperson will most likely need to:
A) recommend another source B) ask more probing questions C) end the sales call and ask for another meeting D) recommend a configured solution immediately E) define the problem and recommend the solution