The hourly wages of a sample of 130 system analysts are given below. mean = 60 range = 20 mode = 73 variance = 324 median = 74 The coefficient of variation equals
a. 0.30%
b. 30%
c. 5.4%
d. 54%
B
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Four-part assertion messages are part of a con?ict response message
Indicate whether this statement is true or false.
Which of the following is an important limitation of the buyer resolution theory?
A) Salespeople find the theory too complex. B) Customers already know what they should buy. C) Few customers ask the question, "What is a fair price?" D) Knowing which decisions are difficult for buyers is difficult. E) Answers provide little insight into customer buying strategies.
Christopher told his new employee that he developed a marketing campaign in his previous position. In fact, he actually was assigned to the marketing campaign after it was developed. Which ethical guideline did Christopher violate?
a. The message should not embellish or exaggerate the facts. b. Ideas should be expressed clearly and understandably. c. Viewpoint should be supported with objective facts. d. No ethical guideline was violated.
Increasingly, the failure to successfully implement information systems has to do with
a. the hardware and software of the system b. the increasingly complex work flow processes c. the skills of the change leader and the people and organizational issues related to the change d. the conflict between the HR and marketing departments