"Why do you feel that way?" is an example of a(n):
a. Empathic question
b. Probing question
c. Supportive question
b. Close-ended question
b
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China is the first BRICS nation in the upper-middle-income category with a GNI per capita income of $6,560 in 2013
Indicate whether the statement is true or false
Software vendors often promote fast _____ as a selling point, and express it in terms of the short period of time over which the adopting organization can recoup the investment.
A. ROA B. ROC C. ROI D. ROR
While buying some land, Mike asked the seller's solicitor if there were any restrictive covenants on the land; the solicitor said he did not know of any. What the solicitor failed to mention was that he had not bothered to read the documents. This failure on the part of the solicitor to disclose the state of affairs to Mike amounts to:
A. a warranty of fact. B. sales puffery. C. misrepresentation. D. a statement of fact. E. misuse of relationship marketing.
Global affirmative/positive action programs aim to:
a. Provide equal rights for every human being b. Provide social benefit to the global society c. Prohibit negative treatment and employment d. Provide advantages to groups that have traditionally been discriminated against