In order to develop a balanced understanding of the client, the case manager must:

A. Determine the probable outcome of services provided to the client based on his or her problem type
B. See what the client brings to the situation, such as personality characteristics that affect the larger context of that person's life
C. Discount distracting information such as the client's environment
D. Determine if the client receives the majority of care within the home environment


Ans: B. See what the client brings to the situation, such as personality characteristics that affect the larger context of that person's life

Social Work & Human Services

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