How can flowcharts and process charts be used to study and improve operations? Include descriptions of these two tools, the types of questions that can be addressed with them, and the extent to which teams can be used
What will be an ideal response?
Flowcharts trace the flow of information, customers, employees, equipment, or material through a process. Process charts record all the activities performed by a person or a machine, at a workstation, with a customer, or on materials. Answers will vary.
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Which of the following statements is TRUE?
A) Both a stock dividend and a stock split increase the balance in the common stock account. B) Both a stock dividend and a stock split reduce retained earnings. C) Neither a stock dividend nor a stock split will result in net gains or losses. D) A stock split increases the par value per share of the stock.
Distinguish between a supply chain and a value chain. How do they relate to each other?
Equipment might be depreciated over 15 years because
A) it will lose most of its market value in 15 years. B) it will be paid for in 15 years. C) it will help to generate revenue for the company over 15 years. D) income tax provisions require depreciation over 15 years.
The lighting in Jake's Steak Restaurant is dim. The chairs are covered in leather and each table is covered with a white linen cloth. The colors are limited to earth tones with an occasional splash of red
Patrons cannot hear any kitchen noises, only a pleasant melody that seems familiar but unrecognizable. The smells are extraordinarily varied. This is a description of the restaurant's ________. A) promotions B) target C) atmosphere D) services mix E) product assortment