Which of the following situations could lead to a service breakdown?
A. A manager prepares a report ready for distribution, on time.
B. Room service food was delivered at the appropriate time and temperature.
C. A hotel room is not ready past the stated check-in time.
D. The delivery of needed parts, ordered by a manufacturer, arrives on time.
Answer: C
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A waiting line meeting the M/M/1 assumptions has an arrival rate of 10 per hour and a service rate of 12 per hour. What is the probability that the waiting line is empty?
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A) $925 F B) $450 U C) $725 F D) $725 U
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