Communication helps people
a. establish their identity.
b. create shared meanings for events.
c. develop professional and personal relationships.
d. all of the above.
D
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Which of the following are examples of verbal symbols to communicate the fact that you are
tired? A. The statement, "I am very tired" B. A loud yawn C. Closing your eyes D. Putting your head down on the desk
Specific traits that influence conflict and the way in which it is managed fall within these two fundamental personality dimensions
a. introversion and extraversion b. approach and avoidance c. aggression and power d. power and amiability
Display rules govern
A) when various nonverbal expressions are required, preferred, permitted, or prohibited. B) how far apart people should stand while talking. C) when and how often to look at others in the conversation and when to look away. D) all of the above.
Procedural communication focuses on the need for the communication climate to be open
Indicate whether the statement is true or false