According to 2017 Edelman’s Trust Barometer reports, which two attributes are tied as most important in building trust?
a. purpose and location
b. products and services
c. integrity and engagement
d. purpose and operations
c. integrity and engagement
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Leighton is speaking about a very controversial topic. However, she presents the data and lets the audience draw their own conclusions. What type of speech is Leighton presenting?
A. inspirational speech B. informative speech C. entertainment speech D. persuasive speech
In the context of designing slides, for which of the following is a bullet point layout inappropriate
A. several examples of how a problem is manifesting itself B. a paragraph describing the functioning of a piece of equipment C. a list of possible solutions to a problem D. the top three reasons for implementing a new process
Which of the following is not a true statement about dress?
a. it is easier to tell demographics than personality by one's dress. b. dress is most important during initial interactions c. dress can imply a person's age d. dress cannot separate superiors from subordinates e. dress can impact whether we will interact with a person
Dong-Sun and Chris had a very serious argument during which Dong-Sun said some very hurtful things to Chris
After the argument, he tried to apologize for what was said during the argument. Dong-Sun's later behavior best reflects which principle of communication? a) Communication is a package of signals. b) Communication is punctuated. c) Communication is transactional. d) Communication is irreversible and unrepeatable.