Perceived customer value is determined by ________
A) subtracting relative cost of purchase from relative performance
B) adding performance to enhancement value
C) dividing product performance by average performance
D) dividing product performance by the number of customers
E) comparing the price-performance matrix entries
A
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Customers are ____________ to be involved in a service process than in a process related to goods.
a. Less likely b. More likely c. Neither less nor more likely d. There is no way to assess this likelihood
What is meant by the term "double taxation"?
A. In a partnership, both partners are required to claim their share of net income on their tax returns. B. Corporations must pay income taxes on their net income, and their stockholders must pay income taxes on their dividends. C. A sole proprietorship must pay income taxes to both the state government and the federal government. D. A sole proprietorship must pay income taxes on its net income and the owner is also required to pay income taxes on withdrawals.
A low inventory turnover ratio suggests that:
A. ?the firm is using the first-in first-out (FIFO) method of inventory valuation. B. ?the cost of inventory of the firm is lower than that of the similar firms. C. ?the firm is holding excess stocks of inventory. D. ?the inventory of the firm is sold and restocked very often. E. ?the firm purchases all its inventory on credit.
Commercial paper is a term that describes short-term corporate indebtedness
a. True b. False Indicate whether the statement is true or false