Quality management requires that healthcare services be well planned and delivered in a manner that ensures good care. Adequate staff and support services, such as nursing care, must be available
Quality control and quality assurance frequently look at the process and outcome of care. Based on this information, what is meant by the process of care? A) Relates to the outcome of care
B) Relates to how care is provided
C) Relates to the result of care
D) Relates to outcome-based care
B
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Quality control and quality assurance focus on delivery of care. The process of care is important, as is the outcome. Process relates to how care is given. Outcome relates to the result, which is also known as outcome-based care.
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