Hearing is a natural physiological process, but effective listening extends the physiological process of hearing into the skill of accurate decoding and assignment of meaning
Indicate whether this statement is true or false.
Answer: T
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Listening with the body implies sitting erect, leaning slightly forward with both feet flat on the floor
Indicate whether the statement is true or false
Which of the following is NOT a reason for communication failure?
a. inadequate information b. information overload c. incompetent communication d. insufficient levels of anxiety
Mallory told the other club officers that she wanted to find a solution that everyone in the group could agree on. In other words, Mallory wanted _____.
A. surrender B. groupthink C. brainstorming D. consensus
In the past, Sleav Corp followed an open system for communication, which worked for many years
When the company had to expand its business operations and employee functions, the company faced difficulties in tweaking or changing the communication system. In this scenario, what does the company need to solve the problem, and why? a) Equifinality; so that the company can use a variety of approaches to reach its goa b) Postmodernism; so that the company can alienate itself from its past communication process c) Hegemony; so that the most experienced employees can retain control over the communication process d) Socialization; so that the company can actively help its employees learn the communication process because it is a norm.