What is the goal of using opportunity cost as a key performance indicator?
a. To determine what design choices trigger the best performance on the KPIs.
b. To compare the cost of different tactics.
c. To determine the time value of performing one action vs. another action.
d. To determine how well the brand addressed customer needs.
e. To gauge the successfulness of risk mitigation efforts.
c. To determine the time value of performing one action vs. another action.
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Which kind of dividend is a return of the original investment by shareholders?
a. cash dividend b. stock dividend c. liquidating dividend d. scrip dividend
Six Sigma quality control
A. consists of a disciplined, statistics-based system aimed at fewer than 5.0 complaints per million customer transactions. B. is a powerful tool for companies whose customers are very picky about product quality and product performance and who can't afford for the product they use to break down and require repairs. C. consists of a disciplined, statistics-based system aimed at producing not more than 2.5 defects per million iterations for a manufacturing or assembly process. D. consists of a disciplined, statistics-based system aimed at producing not more than 3.4 defects per million iterations for any business process. E. is a strategy-implementer's best, most reliable tool for simultaneously achieving top-notch product quality and low manufacturing costs.
When the organization pays wages that are relatively equal to that of other employers for similar work, it is the basis of
A. comparable worth. B. external equity. C. compensable factors. D. equal pay.
________ is the ability of a supply chain to delay product differentiation or customization until closer to the time the product is sold
A) Specialization B) Centralization C) Postponement D) Aggregation