Stereotyping people affects the service provider-customer relationship.
Answer the following statement true (T) or false (F)
True
Stereotyping people affects service providers' relationships with customers and could even lead to legal charges of disparate treatment and liability for service providers and their organization. Stereotyping clearly works against treating each customer as an individual.
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Answer the following statements true (T) or false (F)
1.To some extent, leaders can only influence if followers allow them to. 2.Research indicates that neurofeedback, a technique to help individual alter neurological pathways in the brain, leads to better leaders. 3.Leadership is more art than science. 4.Story-telling can help develop one’s own leadership capabilities. 5.Management is more important than leadership in organizations.
The maximum price the client expects to pay a contractor regardless of cost overruns in a project best defines
A) target price. B) celling price. C) maximum price. D) nonnegotiable price.
The Securities and Exchange Commission (SEC) provides a(n) ________ which allows a person who provides information that leads to a successful SEC action to receive 10 percent to 30 percent of the money collected over $1 million recovered by the SEC.
A. finders-keepers program B. whistleblower bounty program C. "snitches get riches" program D. Erin Brockovich program
Which of the following best describes a balance sheet?
A) Reports cash receipts and cash disbursements for a specific accounting period B) Reports investment activities for a specified accounting period C) Reports revenues and expenses for a specific accounting period D) Reports the amount and composition of assets and liabilities at a specified point in time