When people argue, they say what they mean.

Answer the following statement true (T) or false (F)


False

When people argue, what they say is often not the real message. There's typically an underlying communication-a subtext-that is the source of the conflict. It is important to dig beneath what you're hearing to find the real message.

Education

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a. Behavior b. Ability c. Skill d. Construct

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________________ is necessary for effective classroom management

a. punishment b. consistency c. money d. food

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