When the categories for a questionnaire item are mutually exclusive, you are covering every possible alternative

Indicate whether the statement is true or false


False

Business

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"Symbolic atonement":

A) is a religious ceremony that has no application to customer service. B) may not fully compensate the customer but indicates that you are trying. C) describes giving dissatisfied customers something extra to try to win them back. D) Both B and C are correct.

Business

Based on the following information from Scranton Company's balance sheet, calculate the current ratio.    Current assets$114,000?Investments 55,400?Plant assets 340,000?Current liabilities 48,000?Long-term liabilities 99,000?Retained earnings 362,400?

A. 2.38. B. 1.15. C. 0.42. D. 3.47. E. 3.53.

Business

A(n) ________ is an action or event that relieves certain parties from liability on negotiable instruments

A) presentment B) discharge C) accommodation D) breach of contract

Business

Which sentence expresses numbers correctly?

A) ?After waiting nearly 2 hours to see the doctor, the patient complained to the office manager. B) ?Adam took his family to Walt Disney World for 10 days. C) Despite 25 decades of democracy, America continues to experience some election problems.

Business