Companies can assess if they are doing a good job servicing their customers by establishing performance measurements, also known as

A. touch points.
B. benchmarks.
C. evaluators.
D. qualifiers.
E. metrics.


Answer: E

Business

You might also like to view...

A noted professional art academy has founded an "artists and friends" travel company specializing in tours for artists to scenic locales, using its faculty as traveling teachers. In addition, the art academy has purchased a framing company to make frames for academy art works, and to sell museum-quality framing services to the public. The art academy is engaging in diversification based on __________ relatedness.

A. operational B. corporate C. intellectual D. constrained

Business

Annual demand for color ink jet printers for a computer retailer is 500 units; order placement costs are $35; each printer averages $200 at cost; and annual carrying costs per unit are $50 . The economic order quantity is 27 units

Indicate whether the statement is true or false

Business

What is OLAP? Explain its features.

What will be an ideal response?

Business

Borrowing cash from the bank is an example of which type of transaction?

A. Claims exchange B. Asset exchange C. Asset source D. Asset use

Business