Which statement by a nurse may underrate a patient's feelings and belittle the patient's concerns?
a. "You appear tense."
b. "I'm not sure I follow you."
c. "Everything will be all right."
d. "I notice you are biting your lip."
C
"Everything will be all right" offers false reassurance. This is a nontherapeutic technique and suggests a patient's views and feelings are not being taken seriously. The other options use therapeutic techniques.
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A 58-year-old male is concerned about some hearing loss he is experiencing. The nurse recognizes that this might be due to a sensory change of this age group known as:
a. presbycusis. b. otitis externa. c. presbyopia. d. otitis media.
The implementation team is concerned about feature creep. Which best describes this occurrence?
A) When an additional feature must be added to the system, the implementation committee approves the change after investigating its cost. B) The system is totally customized for an individual organization to reflect the current workflow. C) Staff nurses expect the new system will cut their workload relating to documentation in half. D) The emergency department and intensive care unit supervisors meet and come up with a list of new features to be added to the system.
A nursing instructor is talking about nonverbal communication with the nursing class. The instructor explains that facial expressions should be what?
A) Humorous B) Uncaring C) Relaxed D) Detached
How should a nurse leader assist a group meeting to stay on task and on time? Select all that apply
1. Set a convenient and quiet meeting time and place. 2. Allow only the key members to participate in group discussions. 3. Personally evaluate each idea as it comes up and then decide to keep or discard. 4. Ensure that members know what is expected as completed "prework." 5. Distribute an agenda prior to the meeting to ensure that all are prepared.