Periods of silence during the interview can serve important purposes, such as:
a. allowing the clinician to catch up on do-cumentation.
b. promoting calm.
c. providing time for reflection.
d. increasing the length of the visit.
C
Silence is a useful tool during interviews for the purposes of reflection, summoning courage, and displaying compassion. This is not a time to document in the chart, but rather to focus on the pa-tient. Periods of silence may cause anxiety rather than promote calm. The length of the visit is less important than getting critical information.
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