A nurse leader in a medical-surgical unit overhears the nursing staff openly discussing a client and stating that the client is "uncooperative and a real pain to care for." The nurse leader would most appropriately manage this issue by:
A. Discouraging the judgmental comments
B. Ignoring the comments made about the client
C. Reporting the nurses' comments to administration
D. Leaving articles about judgmental opinions in the nurses' report room
Ans: A. Discouraging the judgmental comments
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