The customer care team has leveraged? ________ to be the very best. They have a great deal of cooperation and have little in fighting.
A. Reward system
B. structure
C. leadership
D. resources
E. trust
Answer: E. trust
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What is an effective strategy for getting the audience on board when they don't seem to understand your points?
a. Restate information using different examples b. Ask rhetorical questions c. State extensive statistics and facts d. Speak faster with more intensity and energy
To study intercultural communication in the context of globalization and social justice means
a. to pay attention to how our lives are interconnected across cultural and physical boundaries. b. to situate social justice as one of the primary characteristics of intercultural communication. c. to disconnect from other parts of the world and focus only on local culture. d. to explore what it means to be a global citizen.
Which of the following family communication patterns have been theorized to contribute to eating disorder development?
a. Parental inattention to weight and weight issues b. High family cohesion c. Low family conformity orientation d. Extensive family secrecy e. All of the above
Which of the following is a legitimate primary source?
A. a professor on campus discussing her study B. your synthesis of data from a dozen sources C. a newspaper column whose author is summarizing information from a number of sources D. a rumor about a campus event that you hear from a number of fellow students