An ICU nurse does not follow policy when administering a medication intravenously. Which would be the most appropriate action by the manager to assist the employee?
1. Provide written instructions for administering the medication.
2. Remediate the situation with the ICU staff.
3. Provide a copy of the policy and discuss the rationale for the policy as it relates to client care.
4. Reprimand the ICU nurse for giving the medication.
3
Rationale 1: Providing written instructions for the medication is not as constructive as providing and discussing the policy.
Rationale 2: The ICU staff does not need remediation or reprimand.
Rationale 3: This strategy helps to educate the nurse and improve practice. Documenting this action also sets the scene for further action if the policy is not followed in the future.
Rationale 4: Reprimanding is not the first step in this process.
Global Rationale:
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