Answer the following statements true (T) or false (F)
1. Emotional labor is directed at other members of the organization.
2. We must influence others in our groups and organizations in order to fulfill our roles within those groups and organizations.
3. When influence is reciprocal between leaders and followers there tends to be better outcomes.
4. Researchers have found that people who feel empowered perform better.
5. Information may be the most important resource for empowerment.
1. False
2. True
3. False
4. True
5. True
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One of the benefits of strong brand equity is more elastic consumer response to price increases
Indicate whether the statement is true or false
Administrative agencies are created by the judicial branch of governments
Indicate whether the statement is true or false
Teams differ from groups because
A. members of teams work independently of each other, while those in groups show greater dependence on each other. B. members of teams work toward individual goals that may or may not be related, while groups have a common goal. C. teams have no limits on the number of members, while groups have a restricted membership. D. teams have a no fixed duration, while groups last only for a specific amount of time. E. members of teams have a specific task-related purpose, while groups do not.
Which of the following things should be stated in a company's substance abuse policy:
a. what is being tested for b. the drug employees most commonly test positive for c. what percentage of employees test positive on average d. all of the other specific choices should be stated in a company's substance abuse policy e. none of the other specific choices should be stated in a company's substance abuse policy