Suppose you were asked to draft an e-commerce sales brochure for Precision Consulting. List all the services in which potential customers might be interested.
What will be an ideal response?
As an e-commerce consulting firm, Precision Consulting’s prospective customers might range from companies that need consulting help on specific topics to firms that wish to acquire total turnkey solutions.
Answers will vary, but to develop a specific list of customer services, students should research e-commerce material on the Web, in computer/business magazines, or in newspapers. As part of the investigation, students should suggest services that might help customers deal with one or more of the following issues:
? Competition in the Web-development sector
? Niches that have been carved out by industry-specific IT consultants
? Cost of accounting, legal, and other services
? Developmental and operational cost of hardware/software
? Level of technical expertise available within the prospective customer’s organization
? Potential customer interest in ERP and supply chain management solutions
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What will be an ideal response?
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What will be an ideal response?
A(n) ________ enables you to add a command button to a form or report that will perform an action when the button is clicked
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