The first House of Quality relates:
a. component requirements to process operations.
b. process operations to quality control plans.
c. customer requirements to a product's overall technical requirements.
d. technical requirements of a product to component requirements.
c
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When hardcopy forms are used as the source for electronic data input,
a. a paper audit trail is maintained b. economies of scale in data collection are avoided c. input errors are reduced d. a point-of-sale terminal is required
One of the dimensions of trustworthiness is ______, which is getting the task done.
a. effectiveness b. competence c. productivity d. efficiency
Andy works as a freelance journalist at a local newspaper. He is paid $10 for every article he writes for the newspaper. In terms of reinforcement theory, this is a _____ reinforcement schedule.
Fill in the blank(s) with the appropriate word(s).
______ systems typically include modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management.
A. Service ERP B. MRP C. MRP II D. DRP