With deregulation, the willingness of financial institutions and individuals to take on risk decreased

Indicate whether the statement is true or false.


Answer: FALSE
Explanation: With deregulation came the trend of financial institutions and individuals taking on great risk.

Business

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______ orientation involves using voice tone, gestures, and/or facial expressions to generate hostility in another.

A. Problem B. Control C. Problem-solving D. Descriptive

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Several years ago, when the California raisin growers faced a surplus of raisins, they realized the problem resulted from consumers' evaluation of raisins as boring

To change consumers' ________ raisins, the California Raisin Advisory Board created the dancing raisins. A) motivation for B) self-concept of C) personality profiles of D) attitude toward E) conditioning toward

Business

Which car is the most preferred based on comfort?

Consider the following normalized matrix for car comfort that was computed using the analytical hierarchy process: Car A Car B Car C Car A 0.30 0.25 0.50 Car B 0.60 0.50 0.33 Car C 0.10 0.25 0.17

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What is the problem associated with service quality standards such as "be nice" or "do what the customers want"?

A. They create a delivery gap. B. Most employees are unwilling to do what customers want. C. They are not specific. D. They do not allow for the voice-of-customer process. E. They create low expectations.

Business