When working with a computer illiterate user over the phone, what is NOT a good practice?
A. frequently ask the customer to tell you what is displayed on the screen
B. don't ask the customer to perform a task that might destroy data
C. before proceeding with the call, tell the customer to put someone else on the line
D. provide step-by-step mouse and keyboard instructions
Answer: C
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What will be an ideal response?
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A. Options B. Tools C. Control D. Repeating
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A) partial documents B) subordinate documents C) subdocuments D) slave documents
The syntax for using the instanceof operator is object_name instanceof ____________________.
Fill in the blank(s) with the appropriate word(s).