An ethnocentrist is a person who refuses to develop sensitivity to other cultures
Indicate whether the statement is true or false
T
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Operations management focuses on managing the production and delivery of an organization's products or services
A. more economically. B. by utilizing motion studies. C. with a more diverse workforce. D. more effectively. E. to more customers.
A markup and a margin both refer to the difference between a final price and unit cost
Indicate whether the statement is true or false
________ give purpopse to a business and provide the framework for recruiting and hiring the type of human resources needed.
a. Complements b. Objectives c. CEOs d. Tasks e. Centralizations
Scenario 3.3 Use the following to answer the questions. Hershey Foods was founded in the 19th century by Milton Hershey, who had a strong ethical value system-always show integrity, be honest, and respect others. Hershey felt it was important to provide high-quality goods and services of real value at competitive prices that would provide an adequate return on investment. He also founded the Milton Hershey School, operating today as a cost-free, private home and school dedicated to helping children with social needs and limited resources. The company also focuses on environmental issues, such as reducing waste by 360,000 pounds annually by redesigning Hershey's Syrup caps. Hershey Foods has an ethics compliance program that includes a code of ethics and training, guidelines for handling
legal and ethical issues, an 800 number for assistance with ethical issues, and support from supervisors and human resource managers in dealing with ethical issues. However, in the last few years, Hershey has been criticized by several advocacy groups concerning the sourcing of its chocolate from West Africa where many of the companies use child labor. While Hershey is the largest chocolate candy producer in America, it lags behind other major chocolate producers with regard to certifying its chocolate as child labor-free. Refer to Scenario 3.3. Milton Hershey contributed resources to the community to improve the overall quality of life for consumers, employees, and the community in general. This reflected his ____ responsibility. A. philanthropic B. ethical C. legal D. economic E. shareholder