Which of the following refers to the variation in the person’s tone, stress, and rhythm in a conversation?

A. vocal mirroring
B. emphasis
C. activity level
D. conversational engagement


B. emphasis

Business

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In conducting horizontal analysis, it is important to focus attention on the changes in

a. the composition of the statements. b. dollar amounts and their percentages. c. dollar amounts. d. percentages.

Business

Firms that engage in unethical business practices are always aware of the magnitude of damage being done to their brand.

Answer the following statement true (T) or false (F)

Business

Which of the following is considered an enhancer for leadership?

A. Increased group status B. Employee indifference toward rewards C. Staff available for problems D. Peer appraisal/feedback

Business

The Big Boy Toy Company's best seller is a futuristic radio-controlled car. The toy is manufactured using a custom mold designed especially for the company by a local artist

If anything were to happen to this mold, the company would have to stop manufacturing the toys until the artist could reproduce the mold. The risk manager's primary concern regarding damage to this mold is probably the: A) indirect loss that will result while production of the toy is halted B) expense of paying the artist to reproduce the mold C) extra cost of manufacturing additional toys while the car cannot be manufactured D) direct damage to employees that will be laid off while production is halted

Business