A mixed message occurs when a communicator is confused about the message he or she intends to send.
a. true
b. false
Answer: b. false
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The more impersonal the interaction between people, the more likely they will __________.
A. respond to each other as unique individuals B. respond to each other according to societal rules C. establish conversation rules unique to the interaction D. begin self-disclosing quickly
Which of the following listening styles requires the most attuned critical listening skills?
a. content-oriented b. action-oriented c. time-oriented d. people-oriented
An assumptive close responds to the single objection that stands in the way of an agreement.
Answer the following statement true (T) or false (F)
Saying "In conclusion. . ." as you wrap up your speech is not acceptable in good speechmaking.
Answer the following statement true (T) or false (F)