A mixed message occurs when a communicator is confused about the message he or she intends to send.

a. true
b. false


Answer: b. false

Communication & Mass Media

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The more impersonal the interaction between people, the more likely they will __________.

A. respond to each other as unique individuals B. respond to each other according to societal rules C. establish conversation rules unique to the interaction D. begin self-disclosing quickly

Communication & Mass Media

Which of the following listening styles requires the most attuned critical listening skills?

a. content-oriented b. action-oriented c. time-oriented d. people-oriented

Communication & Mass Media

An assumptive close responds to the single objection that stands in the way of an agreement.

Answer the following statement true (T) or false (F)

Communication & Mass Media

Saying "In conclusion. . ." as you wrap up your speech is not acceptable in good speechmaking.

Answer the following statement true (T) or false (F)

Communication & Mass Media