The leadership team is engaged in continuity planning. Which should the team be cautioned against when preparing this plan?
A) A good continuity plan is intentionally ambiguous to prevent hacking.
B) Wait time decreases satisfaction and can diminish quality of care.
C) Healthcare organizations are catching up with other industries in understanding the business case for continuity of operations.
D) Healthcare organizations must be able to effectively deal with crises.
A) A good continuity plan is intentionally ambiguous to prevent hacking.
Explanation: A) A good continuity plan is clear and concise; one advantage is that it expedites the reporting of diagnostic tests.
B) An effective disaster plan saves patients from unnecessary delays in treatment and avoids redundant procedures.
C) Healthcare organizations are catching up with other industries in understanding the business case for continuity of operations. This is an ongoing process.
D) Healthcare organizations must be able to deal effectively with crises. A good plan can make the difference between an organization's survival and demise.
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