A recent study of marketing professionals found that their ethical judgments were influenced by several factors. List four of these factors. How do these factors contribute to the ethical environment of a marketing organization?
What will be an ideal response?
ANSWER: Ethical judgments were influenced by several factors, and students can list any four:(1) The extent of ethical problems within the organization: The healthier the ethical environment, the more likely it is that marketers will take a strong stand against questionable practices.(2) Top management actions on ethics: Top management can have a profound influence on the ethical behavior of marketing professionals by performing actions that encourage ethical behavior or discourage unethical behavior. Setting an example communicates an ethical philosophy.(3) Potential magnitude of the consequences: The greater the harm, the more likely it is that marketers will recognize the action is unethical.(4) Social consensus: The greater the degree of agreement among other marketers that an action is harmful, the more likely it is that marketers will recognize it as unethical.(5) Probability of a harmful outcome: Higher probabilities of harmful outcomes mean that marketers are more likely to realize that the actions are unethical.(6) Length of time between the decision and the onset of consequences: The shorter the time frame between the action and the onset of negative consequence, the more likely it is that marketers will perceive a problem as unethical.(7) Number of people to be affected: The more people affected by a negative outcome, the more likely it is that marketers will recognize the decision as unethical.
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An example of an individual factor that could impact political behavior in organizations is the ______.
A. culture of the organization B. mission statement of the company C. mission of the department in question D. personality of the manager
Employees will be on their best behavior during phone calls if they know that those calls are being monitored. This can be attributed to the:
A. Hawthorne effect. B. halo effect. C. placebo effect. D. observer-expectancy effect.
Jerry purchased a laptop computer for his personal use from Computer City on an installment loan contract. The sales contract stated that in the event the contract is assigned to a third party, the purchaser (Jerry) promises he will not assert any claim or defense against the assignee which he might have against Computer City. Computer City immediately assigns the contract rights to Finance USA
The computer stops working within two weeks of the purchase. a. This is a valid waiver of defense clause. Jerry signed the contract, so he can't raise a defense to Finance USA. b. Finance USA is an intended third party beneficiary and may therefore enforce the contract. c. In general, this type of waiver is not permitted in consumer contracts, so Jerry can raise his claim against Finance USA. d. This is a delegation of Jerry's duties and the delegator remains liable on the contract unless a novation agreement is made.
There is a rule of thumb that says leaders should praise followers in public and punish them in private.
Answer the following statement true (T) or false (F)