Which of the following points of Deming's 14 points discusses creating and publishing to all employees a statement of the aims and purposes of the company or other organization, and the management demonstrating constantly their commitment to this statement?
a. Point 1
b. Point 7
c. Point 12
d. Point 14
a
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Which of the following is the last attempt of the affected group to return to the previous psychological equilibrium while reacting to a crisis?
a. Depression b. Anger c. Rationalization d. Acceptance
Which of the following is a form of online advertising?
A) direct mail B) rich media ad C) toll-free number D) search-related ad E) printed catalog
Choose a photograph with _____________ that best shows your subject and reinforces your purpose
a. an angle b. a model c. balance d. tones
Imagine that your manager wants to talk to you about a project. Identify the nonverbal cue that you can use to let your manager know that you are listening to him or her. A. Stand or sit facing away from your manager to help him or her feel more comfortable. B. Do not take notes while talking to your manager because it gives the impression that youare distracted
C. Give the manager your undivided attention so that he or she is comfortable. D. Ensure minimum eye contact with your manager while he or she is talking.