Conflict styles are influenced by a variety of factors, including goals, personality, family history, and emotional state
a. true
b. false
a
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In the Hocker-Wilmot’s Conflict Assessment Guide, what it is expected to be achieved with the Conflict Style step?
a. Learn the judge’s conflict style. b. Learn about the five most important conflict styles. c. Define the parties to the conflict. d. Learn about own and the other party’s conflict style.
All of the following are purposes served by the use of tropes in a speech except:
a. comparison. b. repetition. c. exaggeration. d. substitution.
Choose the research term that describes the score on communication competence questionnaire.
A. Ordinal data B. Ratio data C. Discrete data D. Interval data
_____ occurs when a listener understands a speaker’s thoughts and experiences much of what a speaker is feeling, then communicates back to the speaker that he or she is understood
Fill in the blank(s) with the appropriate word(s). FOR BLANC