Persuasive Requests Persuasive requests are reasonable, ethical, and logical arguments that overcome anticipated resistance. Persuasive requests include making a persuasive claim, asking a favor, requesting information, and persuading within an organization.? ? Read the scenario about making a claim, and then answer the question. ? You work for the Charleston China Company in Bakersfield,

CA. Your spouse is being transferred to Arlington, VA, and you will be moving. You would like to be transferred to one of Charleston China's D.C. area stores so that you can continue to work for the company after the move. You know there will be an opening in D.C. soon, but the company does not often transfer workers at your level. To get the company to transfer you, you need a _________ request message. A. routine B. persuasive
Fill in the blank(s) with correct word


persuasive

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Management assertions fall into four main categories.

Answer the following statement true (T) or false (F)

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Indicate whether the statement is true or false

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Promotion-from-within policies must ________, coupled with a company philosophy that permits employees to consider available opportunities within the organization.

A. comply with all state laws B. receive strong top management support C. anticipate training needs D. respect seniority position

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Grievance procedures in a union contract are preferable to other methods of resolving workplace disputes because:

A. They give management greater control over disciplinary actions. B. They decrease uncertainly and increase stability because unions fear losing the grievance in arbitration. C. They decrease uncertainty and increase stability by employee adherence to negotiated rules. D. They encourage employers to be more lenient with employees.

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