Describe the role that perception plays in conflict and how parties can overcome perception problems

What will be an ideal response?


Answer:
Conflict often occurs and continues because the parties perceive that their interests are incompatible. It is usually this perception that causes the parties to avoid conflict altogether, compete aggressively, or seek compromise solutions that leave them only partially satisfied. What is needed instead is some way to overcome the perceptions that the parties have about each other and their reasons for engaging in conflict to explore whether they, in fact, have interests that are compatible and can be reconciled. These perception problems can be overcome through open communication and a willingness to collaborate.

Business

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Indicate whether the statement is true or false

Business

Managing a knowledge-intensive workforce is very challenging. The best way for a firm to manage their workforce is to

A. retain knowledge workers. B. attract the brightest employees. C. weed out less effective employees. D. balance efforts in the attraction, selection, and retention of top talent.

Business

Lila Miller who works for a large software firm is four months pregnant and is due for a promotion

However, her employer offers the promotion to Harry Oswald, a less-experienced candidate, as Lila would go on maternity leave soon and would be unable to perform her duties. Which of the following is true of this scenario? A) Lila's employer is not liable for disparate-treatment discrimination. B) Lila's employer is liable for disparate-impact discrimination. C) The employer was justified in denying Lila the promotion. D) Lila's employer may have violated Title VII of the Civil Rights Act of 1964.

Business

Use the information in Scenario B.6. What is the average waiting time of tools in line?

A) fewer than or equal to 15 hours B) greater than 15 hours but fewer than or equal to 25 hours C) greater than 25 hours but fewer than or equal to 35 hours D) greater than 35 hours

Business