Arrange the following troubleshooting steps in the correct order._____ test the system operation_____ gather information_____ verify the complaint_____ complete the service call_____ perform a visual inspection_____ isolate the problem_____ correct the problem

What will be an ideal response?


1. Verify the complaint
2. Gather information
3. Perform a visual inspection
4. Isolate the problem
5. Correct the problem
6. Test the system operation
7. Complete the service call

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This is a process that case hardens steel by introducing carbon into the metal by heating to a specified temperature range while in contact with a solid, liquid, or gas material containing carbon.

a. annealing b. normalization c. tempering d. carburization

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Fill in the blank(s) with the appropriate word(s).

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A typical chilled water system is designed to operate with a leaving water temperature off the chiller coil of ____°F.

A. 35 B. 40 C. 45 D. 50

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Technician A says that manual steering gear should be filled with a 75W gear oil for operations in northern winter conditions. Technician B says that use of 90W gear oil in a manual steering gear can produce hard steering in certain conditions. Who is correct?

A. Technician A only B. Technician B only C. Both A and B D. Neither A nor B

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