Peters and Waterman contend that excellent companies have a bias for action, are close to the customer, are hands-on, value-driven, and stick to the knitting

Indicate whether this statement is true or false.


Answer: T

Communication & Mass Media

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Gestures have a natural rhythm which begins with the __________ step

A) anticipation B) execution C) preliminary D) relaxation E) implementation

Communication & Mass Media

Janet presented a persuasive speech entitled "How to Talk to a Stubborn Liberal." Which demographic trait did she likely overlook when preparing her speech?

a. economic status b. religion c. age d. group membership

Communication & Mass Media

According to the "W curveā€ model of culture shock, ______.

a. when people return home after an extended stay in a foreign culture, they experience another round of culture shock, this time, in their native culture b. when people return home after an extended stay in a foreign culture, they experience a sense of "well-being," thus, the "W" curve c. when people return home after an extended stay in a foreign culture, they experience a sense of "weariness," thus, the "W" curve d. when people return home after an extended stay in a foreign culture, they experience no more culture shock

Communication & Mass Media

While hearing only requires physical ability, listening requires knowledge, skills, and

a. physiological ability. b. psychological ability. c. motivation. d. interpretation. e. attentiveness.

Communication & Mass Media