During a telephone conference call, Rafaela asks her assistant to complete a report as soon as possible that day
The assistant, however, didn't understand the urgency of Rafaela's request, so when Rafaela showed upafter lunch to collect the report, it wasn't done. In this scenario, the assistant failed to understand what aspect of Rafaela's message?
a. Implicit
b. Explicit
c. Transactional
d. Dominance
A
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The most basic level of Maslow's Hierarchy includes physiological needs such as energy, water, and air
Indicate whether the statement is true or false
Mnemonic devices in your outline can provide memory triggers
Indicate whether the statement is true or false
Which of the following is an example of using "purr words"?
a. "You're the greatest!" b. "She's such a loser." c. "He's a pig." d. "They are such idiots!"
The guidelines that an organization has established for analyzing the equivocality of a message as well as for guiding responses to information are called
A. reactions B. enactments C. rules D. responses