Which of the following is NOT a closing approach for a salesperson?
A) a last objection close
B) a bridge close
C) a standing-room-only close
D) a buy-now close
E) an assumptive close
B
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Indicate whether the statement is true or false
The total quality management (TQM) philosophy involves all employees in ________
A) customer relationship management B) continuous product quality improvement C) market positioning D) creating sustainability E) increasing the lifetime value of customers
Jill owns and operates a donut shop. Under the Code, the flour, sugar, and other goods used by Jill to make donuts are classified as:
A) farm products. B) ingredients. C) consumer goods. D) inventory.