Marie is a client at a family agency. At 34, she is a single parents with three children and limited education. Her youngest child, David, is 15, living at home and on probation due to a drug conviction. If David reoffends, Marie will be evicted from her public housing apartment. Due to changes in welfare law, Marie has only a few months to seek employment or training before payments are reduced. She is unclear about the requirements and what is expected of her. She has never worked and though she expresses willingness, it is clear that she is fearful and apprehensive about her ability to find work and hold a job. She request help with her welfare and employment situation. What should her social worker do first to help Marie?

Question

A. Arrange for a job-training or supported work program in which Marie can succeed.
B. Help Marie understand what she must do in the next few months and assist her in making employment or training arrangements.
C. Ask to see David and work with him to insure that he does not cause the family to be evicted.
D. Arrange and appointment with the welfare department for Marie.

Answer 1

B. Help Marie understand what she must do in the next few months and assist her in making employment or training arrangements.

Marie is confused about what she needs to do and the first thing the social worker must do is clarify the issues. After the client understands what is needed, a plan can be constructed to help Marie. A is incorrect because it is premature. C is not responsive to Marie's service request at this time. D is plausible, but a referral may simply pass the buck without providing any concrete assistance and might also preempt the possibility of offering other assistance.