Match the following:

a) Audit
b) HIPAA
c) ABN
d) MSP
e) Password
f) No-Show
g) Transactions/code sets
h) Telephone etiquette
i) Registration
j) EMTALA

1. A process for gathering information about patients and their insurance.
2. Anti-dumping statute, a federal law passed in 1986.
3. Patients who do not call when they are not going to keep an appointment.
4. Requires a covered entity to have a privacy officer.
5. Required by Medicare for non-covered services or procedures.
6. When Medicare is the secondary insurance.
7. Answering the phone in a professional manner.
8. Checks the efficiency of procedures in place such as appointment scheduling.
9. Components of HIPAA.
10. Limits access of information to those who are authorized.


1. i) Registration
2. j) EMTALA
3. f) No-Show
4. b) HIPAA
5. c) ABN
6. d) MSP
7. h) Telephone etiquette
8. a) Audit
9. g) Transactions/code sets
10. e) Password

Health & Biomechanics

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